Privacy Policy for The Surf Lodge
Effective Date: May 1, 2023
At The Surf Lodge, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you consent to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you interact with our website, we may collect personal information from you, such as your name, email address, phone number, mailing address, and any other information you voluntarily provide to us.
1.2. Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, operating system, and browsing behavior.
2. Use of Personal Information
2.1. Marketing Communications: We may use your personal information to send you marketing communications, such as newsletters, promotional offers, surveys, email promotions or sweepstakes, and updates about our hotel and restaurant services. You can choose to opt-out of receiving these communications at any time.
2.2. Personalized Content: We may use your personal information to personalize your experience on our website and provide you with tailored content, recommendations, and advertisements based on your preferences and interests.
2.3. Reservation and Booking Services: If you make a reservation or booking through our website, we will use your personal information to process your reservation, communicate with you regarding your booking, and provide the requested services.
2.4. Improve Our Services: We may use your personal information to analyze user behavior, improve our website, and enhance the quality of our services. We may use your personal information to respond to questions or suggestions.
3. Disclosure of Personal Information
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers are obligated to protect your personal information and may only use it for the purposes specified by us.
3.2. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
4. Security:
4.1. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Use of Cookies:
5.1. The Surf Lodge may cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our website, analyze trends, learn about our user base and operate and improve our website or marketing. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our website. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the website does not support “Do Not Track” requests sent from a browser at this time.
5.2. You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website.
5.3. To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit https://allaboutcookies.org/.
6. Personal Information of Children
6.1. We do not knowingly collect or solicit Personal Information about children under 18 years of age; if you are a child under the age of 18, please do not attempt to register for or otherwise use the website or send us any Personal Information. If we learn we have collected Personal Information from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided Personal Information to us, please contact us at info@thesurflodge.com.
7. Data Retention:
7.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
8.1. You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any concerns regarding the processing of your personal information, please contact us using the information provided at the end of this Privacy Policy. You may also opt-out of email communications using the unsubscribe links embedded within the emails or contacting info@thesurflodge.com.
9. Changes to this Privacy Policy
9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our website after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.
10. Contact Us
10.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: The Surf Lodge, 183 Edgemere Street, Montauk, NY 11954 or info@thesurflodge.com. We will make every effort to address and resolve your inquiries in a timely manner.
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information in accordance with the terms herein.